Interface labels, screenshots, and step-by-step UI guidance in this article are pending verification against the live Palletlog application. Conceptual guidance below uses approved Palletlog terminology. Detailed UI steps will be added when product sources are confirmed.
Outcome
You can follow a chain of handovers related to a movement, confirmation, or dispute and identify where supporting proof is missing.Why it matters
Reusable assets often pass through more than one organization: When a difference appears, the chain helps separate warehouse, carrier, and partner responsibility using movements, confirmations, and Supporting proof.Prerequisites
- Access to the Palletlog dashboard
- A movement or dispute that involves more than one handover
- Permission to view related partners and proof
If you do not have permission to complete an action in Palletlog, ask a workspace administrator to adjust your role or complete the task for you.
Steps
1
Open the related record
Start from the movement, confirmation, or dispute that needs investigation.
2
Review the handover sequence
Identify each organization in the path and the quantity claimed at each step.
3
Check supporting proof
Compare photos or documents attached to each handover. See Review supporting proof.
4
Act on the gap
Request confirmation, report a difference, or resolve the dispute once the responsible step is clear.
Expected result
You know which handover introduced the mismatch and what action restores an agreed position.Common mistakes
- Treating the last partner as responsible without checking earlier handovers
- Resolving a dispute without attaching or reviewing supporting proof
- Mixing asset types when comparing quantities along the chain