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Import failures are usually caused by missing partners, unknown asset types, or row-level data issues.
Interface labels, screenshots, and step-by-step UI guidance in this article are pending verification against the live Palletlog application. Conceptual guidance below uses approved Palletlog terminology. Detailed UI steps will be added when product sources are confirmed.

Outcome

You either complete the import or have an actionable list of rows to fix.

Checks before retrying

  1. Partners in the file exist in your workspace.
  2. Asset type names match workspace asset types.
  3. Quantities are numeric and use the expected sign/direction convention.
  4. Required reference columns are present.

Steps

1

Read the import error summary

Capture row numbers and error messages before changing the file.
2

Fix source data

Correct partners, asset types, and quantities in Excel.
3

Re-run the import

Upload again from Import from Excel.
4

Validate balances

Spot-check Balances by partner after a successful import.