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Corrections prevent long-term balance drift. Prefer the product correction flow over informal offsetting entries when correction is supported.
Interface labels, screenshots, and step-by-step UI guidance in this article are pending verification against the live Palletlog application. Conceptual guidance below uses approved Palletlog terminology. Detailed UI steps will be added when product sources are confirmed.

Outcome

The movement reflects the correct operational facts and balances update accordingly.

Prerequisites

  • Permission to correct movements
  • The incorrect movement identified in activity or audit views
  • Agreement with the partner if they already confirmed the original values
If you do not have permission to complete an action in Palletlog, ask a workspace administrator to adjust your role or complete the task for you.

Steps

1

Find the incorrect movement

Search by partner, reference, date, or asset type.
2

Open the correction flow

Use edit/correct if available for your role. If the movement is disputed, resolve the dispute path instead.
3

Apply the fix

Update quantity, direction, partner, or references, and attach proof if the change is material.
4

Verify balances and audit history

Confirm balances and that Audit history recorded the change.

Expected result

Balances and partner statements align with the corrected movement.