> ## Documentation Index
> Fetch the complete documentation index at: https://help.palletlog.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and subscription

> Understand Palletlog plan names and what to gather before managing workspace billing.

Billing covers how your **Workspace** subscription is managed.

Locked plan names for Palletlog are **Starter**, **Growth**, **Pro**, and **Enterprise**. Do not use other plan labels such as “Business.”

Exact prices, entitlements, seat limits, trial length, and invoice UI are not verified in this help center yet.

<Note>
  Interface labels, screenshots, and step-by-step UI guidance in this article are pending verification against the live Palletlog application. Conceptual guidance below uses approved Palletlog terminology. Detailed UI steps will be added when product sources are confirmed.
</Note>

## Outcome

You know the official plan names and what information to gather before an administrator or support can help with billing.

## Official plan names

| Plan       | Status in help content          |
| ---------- | ------------------------------- |
| Starter    | Name locked — limits unverified |
| Growth     | Name locked — limits unverified |
| Pro        | Name locked — limits unverified |
| Enterprise | Name locked — limits unverified |

Source: Palletlog Official Brand Kit (Decision 2B). Feature gates and pricing still require Product/Finance source docs.

## Current status

| Topic                                 | Availability       |
| ------------------------------------- | ------------------ |
| Official plan names                   | Available (locked) |
| Where billing settings live in the UI | Unknown            |
| Plan limits and entitlements          | Unknown            |
| Invoice download                      | Unknown            |
| Payment method update                 | Unknown            |
| Seat-based vs workspace-based billing | Unknown            |

## What you can do now

1. Ask a workspace administrator whether they manage billing for your organization.
2. Note your workspace name, current plan name if shown (Starter / Growth / Pro / Enterprise), and approximate subscription start date.
3. Contact support for billing access issues only after checking with an admin. See [Contact support](/troubleshooting/contact-support).

## Related articles

* [Workspace settings](/account/workspace-settings)
* [Team members](/account/team-members)
* [Roles and permissions](/account/roles-and-permissions)